diff --git a/data/visa/src/main/kotlin/com/tangem/data/pay/repository/DefaultOnboardingRepository.kt b/data/visa/src/main/kotlin/com/tangem/data/pay/repository/DefaultOnboardingRepository.kt
index 2419f48d7a..8253961561 100644
--- a/data/visa/src/main/kotlin/com/tangem/data/pay/repository/DefaultOnboardingRepository.kt
+++ b/data/visa/src/main/kotlin/com/tangem/data/pay/repository/DefaultOnboardingRepository.kt
@@ -94,8 +94,8 @@ internal class DefaultOnboardingRepository @Inject constructor(
                 val result = response.result
                 val status = result?.productInstance?.status
                 val isDeactivated = status == CustomerMeResponse.ProductInstance.Status.DEACTIVATED
-                val isBlocked = result?.state?.let { CustomerInfo.State.fromString(it) } == CustomerInfo.State.BLOCKED
-                if (isDeactivated || isBlocked) {
+                val isFormer = result?.state?.let { CustomerInfo.State.fromString(it) } == CustomerInfo.State.FORMER
+                if (isDeactivated || isFormer) {
                     tangemPayStorage.storeIsTangemPayDeactivated(userWalletId)
                     VisaApiError.Deactivated.left()
                 } else {
diff --git a/domain/visa/src/main/kotlin/com/tangem/domain/pay/model/CustomerInfo.kt b/domain/visa/src/main/kotlin/com/tangem/domain/pay/model/CustomerInfo.kt
index 0dbd00d110..a35e9adaea 100644
--- a/domain/visa/src/main/kotlin/com/tangem/domain/pay/model/CustomerInfo.kt
+++ b/domain/visa/src/main/kotlin/com/tangem/domain/pay/model/CustomerInfo.kt
@@ -4,6 +4,7 @@ import com.tangem.domain.models.account.PaymentAccountStatusValue
 import com.tangem.domain.models.kyc.KycStatus
 import com.tangem.domain.visa.model.TangemPayCardFrozenState
 import java.math.BigDecimal
+import java.util.Locale
 
 sealed class MainCustomerInfoContentState {
     object Loading : MainCustomerInfoContentState()
@@ -27,15 +28,17 @@ data class CustomerInfo(
         NEW,
         ACTIVE,
         BLOCKED,
+        FORMER,
         IN_PROGRESS,
         UNDEFINED,
         ;
 
         companion object {
-            fun fromString(value: String) = when (value.uppercase()) {
+            fun fromString(value: String) = when (value.uppercase(Locale.US)) {
                 "NEW" -> NEW
                 "ACTIVE" -> ACTIVE
                 "BLOCKED" -> BLOCKED
+                "FORMER" -> FORMER
                 "IN_PROGRESS" -> IN_PROGRESS
                 else -> UNDEFINED
             }