Updated on 2026-08-14

features/details/impl/src/main/kotlin/com/tangem/features/details/component/preview/PreviewDetailsComponent.kt

@@ -21,8 +21,10 @@ internal class PreviewDetailsComponent : DetailsComponent {
             router = DummyRouter(),
         ).buildAll(
             isWalletConnectAvailable = true,
+            isSupportChatAvailable = true,
             userWalletId = UserWalletId(""),
-            onSupportClick = {},
+            onSupportEmailClick = {},
+            onSupportChatClick = {},
             onBuyClick = {},
         )
     }

features/details/impl/src/main/kotlin/com/tangem/features/details/model/DetailsModel.kt

@@ -2,6 +2,7 @@ package com.tangem.features.details.model
 
 import android.content.res.Resources
 import arrow.core.getOrElse
+import com.tangem.common.routing.AppRoute
 import com.tangem.core.analytics.AppInstanceIdProvider
 import com.tangem.core.decompose.di.ModelScoped
 import com.tangem.core.decompose.model.Model
@@ -14,6 +15,7 @@ import com.tangem.domain.feedback.GetCardInfoUseCase
 import com.tangem.domain.feedback.SendFeedbackEmailUseCase
 import com.tangem.domain.feedback.models.CardInfo
 import com.tangem.domain.feedback.models.FeedbackEmailType
+import com.tangem.domain.feedback.repository.FeedbackFeatureToggles
 import com.tangem.domain.redux.LegacyAction
 import com.tangem.domain.redux.ReduxStateHolder
 import com.tangem.domain.walletconnect.CheckIsWalletConnectAvailableUseCase
@@ -57,6 +59,7 @@ internal class DetailsModel @Inject constructor(
     private val getCardInfoUseCase: GetCardInfoUseCase,
     private val sendFeedbackEmailUseCase: SendFeedbackEmailUseCase,
     private val getWalletsUseCase: GetWalletsUseCase,
+    private val feedbackFeatureToggles: FeedbackFeatureToggles,
     override val dispatchers: CoroutineDispatcherProvider,
 ) : Model() {
 
@@ -82,8 +85,10 @@ internal class DetailsModel @Inject constructor(
         items = MutableStateFlow(
             itemsBuilder.buildAll(
                 isWalletConnectAvailable = isWalletConnectAvailable,
+                isSupportChatAvailable = feedbackFeatureToggles.isUsedeskEnabled,
                 userWalletId = params.userWalletId,
-                onSupportClick = ::sendFeedback,
+                onSupportEmailClick = ::sendFeedback,
+                onSupportChatClick = ::openUseDesk,
                 onBuyClick = ::onBuyClick,
             ),
         )
@@ -134,6 +139,16 @@ internal class DetailsModel @Inject constructor(
         }
     }
 
+    private fun openUseDesk() {
+        val scanResponse =
+            getSelectedWalletSyncUseCase().getOrNull()?.requireColdWallet()?.scanResponse // TODO [REDACTED_TASK_KEY]
+                ?: error("Selected wallet is null")
+
+        val cardInfo = getCardInfoUseCase(scanResponse).getOrNull() ?: return
+
+        router.push(AppRoute.Usedesk(cardInfo))
+    }
+
     private fun showFeedbackEmailTypeOptionBS(selectedCardInfo: CardInfo) {
         state.update {
             it.copy(

features/details/impl/src/main/kotlin/com/tangem/features/details/utils/ItemsBuilder.kt

@@ -13,22 +13,30 @@ import com.tangem.features.details.impl.R
 import kotlinx.collections.immutable.ImmutableList
 import kotlinx.collections.immutable.persistentListOf
 import kotlinx.collections.immutable.toImmutableList
+import kotlinx.collections.immutable.toPersistentList
 import javax.inject.Inject
 
 @ModelScoped
 internal class ItemsBuilder @Inject constructor(private val router: Router) {
 
+    @Suppress("LongParameterList")
     fun buildAll(
         isWalletConnectAvailable: Boolean,
+        isSupportChatAvailable: Boolean,
         userWalletId: UserWalletId,
-        onSupportClick: () -> Unit,
+        onSupportEmailClick: () -> Unit,
+        onSupportChatClick: () -> Unit,
         onBuyClick: () -> Unit,
     ): ImmutableList<DetailsItemUM> = buildList {
         buildWalletConnectBlock(isWalletConnectAvailable, userWalletId)?.let(::add)
         buildUserWalletListBlock().let(::add)
         buildShopBlock(onBuyClick).let(::add)
         buildSettingsBlock().let(::add)
-        buildSupportBlock(onSupportClick).let(::add)
+        buildSupportBlock(
+            onSupportEmailClick = onSupportEmailClick,
+            onSupportChatClick = onSupportChatClick,
+            isSupportChatAvailable = isSupportChatAvailable,
+        ).let(::add)
     }.toImmutableList()
 
     private fun buildWalletConnectBlock(isWalletConnectAvailable: Boolean, userWalletId: UserWalletId): DetailsItemUM? {
@@ -82,17 +90,33 @@ internal class ItemsBuilder @Inject constructor(private val router: Router) {
         }.toImmutableList(),
     )
 
-    private fun buildSupportBlock(onClick: () -> Unit): DetailsItemUM = DetailsItemUM.Basic(
+    private fun buildSupportBlock(
+        onSupportEmailClick: () -> Unit,
+        onSupportChatClick: () -> Unit,
+        isSupportChatAvailable: Boolean,
+    ): DetailsItemUM = DetailsItemUM.Basic(
         id = "support",
-        items = persistentListOf(
+        items = buildList {
             DetailsItemUM.Basic.Item(
-                id = "send_feedback",
+                id = "support_email",
                 block = BlockUM(
                     text = resourceReference(R.string.details_row_title_contact_to_support),
                     iconRes = R.drawable.ic_comment_24,
-                    onClick = onClick,
+                    onClick = onSupportEmailClick,
                 ),
-            ),
+            ).let(::add)
+
+            if (isSupportChatAvailable) {
+                DetailsItemUM.Basic.Item(
+                    id = "support_chat",
+                    block = BlockUM(
+                        text = resourceReference(R.string.details_row_title_contact_to_support_chat),
+                        iconRes = R.drawable.ic_chat_24,
+                        onClick = onSupportChatClick,
+                    ),
+                ).let(::add)
+            }
+
             DetailsItemUM.Basic.Item(
                 id = "disclaimer",
                 block = BlockUM(
@@ -100,7 +124,7 @@ internal class ItemsBuilder @Inject constructor(private val router: Router) {
                     iconRes = R.drawable.ic_text_24,
                     onClick = { router.push(AppRoute.Disclaimer(isTosAccepted = true)) },
                 ),
-            ),
+            ).let(::add)
-        ),
+        }.toPersistentList(),
     )
 }