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Code Issues Pull requests Projects Releases 1 Packages Wiki Activity Actions

Updated on 2026-08-14

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This commit is contained in:
Tangem 2023-10-27 16:32:12 +08:00
parent c3de434c54
commit be0b066598
15 changed files with 6 additions and 163 deletions
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5
app/src/main/java/com/tangem/tap/TapApplication.kt
View file

@ -338,7 +338,7 @@ internal class TapApplication : Application(), ImageLoaderFactory {
private fun initWithConfigDependency(config: Config) {
shopService = TangemShopService(this, config.shopify!!)
initAnalytics(this, config)
initFeedbackManager(this, preferencesStorage, foregroundActivityObserver, store)
initFeedbackManager(this, foregroundActivityObserver, store)
}
private fun initAnalytics(application: Application, config: Config) {
@ -360,7 +360,6 @@ internal class TapApplication : Application(), ImageLoaderFactory {
private fun initFeedbackManager(
context: Context,
preferencesStorage: PreferencesDataSource,
foregroundActivityObserver: ForegroundActivityObserver,
store: Store<AppState>,
) {
@ -399,7 +398,7 @@ internal class TapApplication : Application(), ImageLoaderFactory {
val feedbackManager = FeedbackManager(
infoHolder = additionalFeedbackInfo,
logCollector = tangemLogCollector,
chatManager = ChatManager(preferencesStorage, foregroundActivityObserver),
chatManager = ChatManager(foregroundActivityObserver),
)
store.dispatch(GlobalAction.SetFeedbackManager(feedbackManager))
}

18
app/src/main/java/com/tangem/tap/common/chat/ChatManager.kt
View file

@ -1,39 +1,23 @@
package com.tangem.tap.common.chat
import android.content.Context
import android.os.Build
import com.tangem.data.source.preferences.PreferencesDataSource
import com.tangem.datasource.config.models.ChatConfig
import com.tangem.datasource.config.models.SprinklrConfig
import com.tangem.datasource.config.models.ZendeskConfig
import com.tangem.tap.ForegroundActivityObserver
import com.tangem.tap.common.chat.opener.ChatOpener
import com.tangem.tap.common.chat.opener.implementation.SprinklrChatOpener
import com.tangem.tap.common.chat.opener.implementation.ZendeskChatOpener
import java.io.File
class ChatManager(
private val preferencesStorage: PreferencesDataSource,
private val foregroundActivityObserver: ForegroundActivityObserver,
) {
class ChatManager(private val foregroundActivityObserver: ForegroundActivityObserver) {
private val openers = mutableMapOf<ChatConfig, ChatOpener>()
fun open(config: ChatConfig, createLogsFile: (Context) -> File?, createFeedbackFile: (Context) -> File?) {
val opener = openers.getOrPut(config) {
when (config) {
is SprinklrConfig -> SprinklrChatOpener(config, foregroundActivityObserver)
is ZendeskConfig -> ZendeskChatOpener(getZendeskUserId(), config, foregroundActivityObserver)
}
}
opener.open(createFeedbackFile, createLogsFile)
}
private fun getZendeskUserId(): String {
if (preferencesStorage.zendeskFirstLaunchTime == null) {
preferencesStorage.zendeskFirstLaunchTime = System.currentTimeMillis()
}
return "${preferencesStorage.zendeskFirstLaunchTime}${Build.MODEL}".hashCode().toString()
}
}

87
app/src/main/java/com/tangem/tap/common/chat/opener/implementation/ZendeskChatOpener.kt
View file

@ -1,87 +0,0 @@
package com.tangem.tap.common.chat.opener.implementation
import android.content.Context
import com.tangem.core.analytics.Analytics
import com.tangem.datasource.config.models.ZendeskConfig
import com.tangem.domain.common.LogConfig
import com.tangem.tap.ForegroundActivityObserver
import com.tangem.tap.common.chat.opener.ChatOpener
import com.tangem.tap.withForegroundActivity
import com.tangem.wallet.R
import com.zendesk.logger.Logger
import timber.log.Timber
import zendesk.chat.*
import zendesk.configurations.Configuration
import zendesk.messaging.MessagingActivity
import java.io.File
internal class ZendeskChatOpener(
private val userId: String,
private val config: ZendeskConfig,
private val foregroundActivityObserver: ForegroundActivityObserver,
) : ChatOpener {
private var isInitialized = false
private var isFilesSent = false
override fun open(createFeedbackFile: (Context) -> File?, createLogsFile: (Context) -> File?) {
foregroundActivityObserver.withForegroundActivity { activity ->
initZendeskIfNeeded(activity.applicationContext)
setChatVisitorInfo()
showMessagingActivity(activity)
sendFeedbackFile(createFeedbackFile(activity))
sendLogsFile(createLogsFile(activity))
}
}
private fun initZendeskIfNeeded(context: Context) {
if (isInitialized) return
isInitialized = true
Chat.INSTANCE.init(context, config.accountKey, config.appId)
Logger.setLoggable(LogConfig.zendesk)
}
private fun setChatVisitorInfo() {
val visitorInfo = VisitorInfo.builder().withName("User $userId").build()
Chat.INSTANCE.chatProvidersConfiguration =
ChatProvidersConfiguration.builder().withVisitorInfo(visitorInfo).build()
}
private fun sendFeedbackFile(feedbackFile: File?) {
if (isInitialized && feedbackFile != null && !isFilesSent) {
Chat.INSTANCE.providers()?.chatProvider()?.sendFile(feedbackFile) { _, bytesUploaded, _ ->
Timber.d("Log file sent", "bytesUploaded: $bytesUploaded")
}
isFilesSent = true
}
}
private fun sendLogsFile(logsFile: File?) {
if (isInitialized && logsFile != null && !isFilesSent) {
Chat.INSTANCE.providers()?.chatProvider()?.sendFile(logsFile) { _, bytesUploaded, _ ->
Timber.d("Log file sent", "bytesUploaded: $bytesUploaded")
}
isFilesSent = true
}
}
private fun showMessagingActivity(context: Context) {
Analytics.send(com.tangem.tap.common.analytics.events.Chat.ScreenOpened())
MessagingActivity.builder()
.withMultilineResponseOptionsEnabled(false)
.withBotLabelStringRes(R.string.chat_bot_name)
.withBotAvatarDrawable(R.mipmap.ic_launcher)
.withEngines(ChatEngine.engine())
.show(context, buildChatConfig())
}
private fun buildChatConfig(): Configuration {
return ChatConfiguration.builder()
.withOfflineFormEnabled(true)
.withAgentAvailabilityEnabled(true)
.withPreChatFormEnabled(false)
.build()
}
}