Updated on 2026-08-14

domain/feedback/src/main/java/com/tangem/domain/feedback/FeedbackDataBuilder.kt

@@ -95,6 +95,11 @@ internal class FeedbackDataBuilder {
         )
     }
 
+    fun addSwapInfo(providerName: String, txId: String) {
+        builder.appendKeyValue("Provider", providerName)
+        builder.appendKeyValue("Transaction ID", txId)
+    }
+
     fun addDelimiter(): StringBuilder = builder.appendDelimiter()
 
     fun build(): String = builder.trimEnd().toString()

domain/feedback/src/main/java/com/tangem/domain/feedback/models/FeedbackEmailType.kt

@@ -30,4 +30,10 @@ sealed interface FeedbackEmailType {
         val transactionTypes: List<String>,
         val unsignedTransactions: List<String?>,
     ) : FeedbackEmailType
+
+    data class SwapProblem(
+        override val cardInfo: CardInfo,
+        val providerName: String,
+        val txId: String,
+    ) : FeedbackEmailType
 }

domain/feedback/src/main/java/com/tangem/domain/feedback/utils/EmailMessageBodyResolver.kt

@@ -29,6 +29,7 @@ internal class EmailMessageBodyResolver(
                 type.transactionTypes,
                 type.unsignedTransactions,
             )
+            is FeedbackEmailType.SwapProblem -> addSwapProblemBody(type.cardInfo, type.providerName, type.txId)
         }
 
         return build()
@@ -108,6 +109,35 @@ internal class EmailMessageBodyResolver(
         addPhoneInfo(phoneInfo = feedbackRepository.getPhoneInfo())
     }
 
+    private suspend fun FeedbackDataBuilder.addSwapProblemBody(
+        cardInfo: CardInfo,
+        providerName: String,
+        txId: String,
+    ) {
+        addCardInfo(cardInfo)
+        addDelimiter()
+
+        val userWalletId = requireNotNull(cardInfo.userWalletId) { "UserWalletId must be not null" }
+        val blockchainError = feedbackRepository.getBlockchainErrorInfo(userWalletId = userWalletId)
+        val blockchainInfo = blockchainError?.let {
+            feedbackRepository.getBlockchainInfo(
+                userWalletId = userWalletId,
+                blockchainId = blockchainError.blockchainId,
+                derivationPath = blockchainError.derivationPath,
+            )
+        }
+
+        if (blockchainInfo != null) {
+            addBlockchainError(blockchainInfo, blockchainError)
+            addDelimiter()
+        }
+
+        addSwapInfo(providerName, txId)
+        addDelimiter()
+
+        addPhoneInfo(phoneInfo = feedbackRepository.getPhoneInfo())
+    }
+
     private fun FeedbackDataBuilder.addCardAndPhoneInfo(cardInfo: CardInfo) {
         addCardInfo(cardInfo)
         addDelimiter()

domain/feedback/src/main/java/com/tangem/domain/feedback/utils/EmailMessageTitleResolver.kt

@@ -21,6 +21,7 @@ internal class EmailMessageTitleResolver(private val resources: Resources) {
             is FeedbackEmailType.ScanningProblem -> R.string.feedback_preface_scan_failed
             is FeedbackEmailType.TransactionSendingProblem,
             is FeedbackEmailType.StakingProblem,
+            is FeedbackEmailType.SwapProblem,
             -> R.string.feedback_preface_tx_failed
         }
             .let(resources::getString)

domain/feedback/src/main/java/com/tangem/domain/feedback/utils/EmailSubjectResolver.kt

@@ -25,8 +25,10 @@ internal class EmailSubjectResolver(private val resources: Resources) {
             }
             is FeedbackEmailType.RateCanBeBetter -> R.string.feedback_subject_rate_negative
             is FeedbackEmailType.ScanningProblem -> R.string.feedback_subject_scan_failed
-            is FeedbackEmailType.TransactionSendingProblem -> R.string.feedback_subject_tx_failed
-            is FeedbackEmailType.StakingProblem -> R.string.feedback_subject_tx_failed
+            is FeedbackEmailType.TransactionSendingProblem,
+            is FeedbackEmailType.StakingProblem,
+            is FeedbackEmailType.SwapProblem,
+            -> R.string.feedback_subject_tx_failed
         }
             .let(resources::getString)
     }